At BankUnited, we are committed to providing a safe and secure online environment for our customers. We employ 128-bit encryption technology to protect the integrity of customer data.

BankUnited representatives will never call or e-mail you and ask for your account numbers, password, PIN, credit card number or social security number. Always keep this information private, even at home.

Here are tips to secure your online information:

• Change your passwords often. This is a simple way to secure your privacy and data.
• Keep Wi-Fi networks password protected. This keeps out hackers and unauthorized users.
• Always log off after an online banking session.
• Install current versions of anti-virus software and keep them updated.
• Accept updates to your browser software to ensure you have the latest security levels in place. Scammers often target known holes in popular browsers because many people use older versions of the software.
• Do not click on links in e-mails you receive. Instead, type the URL directly into your browser. In Phishing scams, scammers send official-looking e-mails with links to fake sites in an attempt to gather personal information. Sometimes these e-mails can download malicious software (malware) onto your computer to steal personal data.
• Be wary of e-mails that announce there is a problem with your account. BankUnited does not send these types of notifications. Contact your branch or our call center at 877-779-2265 (BANK) if you receive strange calls.
• If your BankUnited credit card has been compromised, call 800-295-5540. If you are an international customer and have issues with your credit card, call toll free 800-843-4840 or call collect 954-503-8868.
• If your BankUnited check card has been compromised, call our call center at 877-779-2265 (BANK).

In many ways, online banking and bill pay is safer than sending checks through the mail. Most check fraud and theft is committed by stealing checks from mailboxes or out of the garbage. For more detailed information about how to protect yourself online, visit the Federal Trade Commission’s web site at www.ftc.gov.