As businesses face increasing challenges, financial institutions are offering more sophisticated products to help businesses meet those challenges. But few offer a consistent personal connection to help clients sift through these options and make smart financial decisions. BankUnited Relationship Manager Alex Fouquet takes a different approach. With over 25 years of experience in commercial banking, he has built his career by meeting clients where they are and fostering genuine relationships. 

“My goal is not just about having a professional relationship but also developing a friendship,” says the Miami Lakes-based banker. “When I truly know my clients, I can offer them the right solutions and support that helps their businesses thrive.”

This philosophy proved invaluable to a family-owned fine foods company that recently transitioned to BankUnited. Frustrated by impersonal service at a national bank, they found in Alex the trusted partner they had been missing.

Alex first connected with the fine food company 15 years ago, earning their trust by securing a commercial real estate loan and an operating line of credit. These financial solutions helped establish a strong foundation, enabling the business to grow into a $70 million enterprise.

After working abroad for several years, Alex reconnected with the company’s owners. “We started our conversation again as if we had never stopped,” Alex recalls. Though their business was thriving, the owners felt neglected by their bank. They needed a banker who would listen and collaborate on tailored solutions. 

Shortly after reconnecting, Alex visited the company’s offices, where he was warmly welcomed by long-time employees and family members. “I felt like a rockstar,” Alex jokes. 

During their meeting, Alex focused on understanding the company’s evolving needs. He took note of key decision-makers’ personalities and working styles. Recognizing the CFO’s analytical mindset, he arrived prepared with data-driven insights tailored to address specific financial concerns.

“Banking isn’t one-size-fits-all; real relationships require knowing your client,” Alex explains. The company ultimately chose to move the bulk of its deposit accounts to BankUnited, a decision driven by trust in Alex’s expertise and commitment.

For Alex, banking goes beyond transactions. His clients know they can reach him anytime—there are no bankers’ hours. The family relied on his guidance not only for business matters but also for personal financial decisions. Recently, he even assisted the owners’ son in securing a mortgage for his first home.

“I know this family well,” Alex says. “It started as a business relationship, but it’s become much more.”